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How do I dispute my SAP Business Network bill?
如何對我的 Ariba 帳單提出爭議?
若您認為自己的 Ariba 帳單計算錯誤,可進行下列動作建立爭議案例:
您的請求會傳送給帳單小組,小組代表將聯絡您。
在建立爭議案例前,建議您檢查交易活動報告,其中會列出所有用於計算 Ariba 費用的文件。您可在未結帳單索引標籤動作資料行下方的帳單右側,按一下顯示交易活動報告圖以檢視交易活動報告。
Prior to creating a dispute case, we advise that you check your transaction activity report, which lists all the documents used to calculate your SAP Business Network fees.
You can view the transaction activity report by clicking the Display Transaction Activity Report icon to the right of your bill under the Action column on the Open Bills tab.
You can also upload and attach any supporting documentation to your dispute case.
SAP Business Network (適用於 Procurement 和 Supply Chain) > 訂購費用