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How do I dispute my SAP Business Network bill?
如何对来自 Ariba 的帐单提出争议?
如果您认为您的 Ariba 帐单计算错误,那么您可以通过执行以下步骤来创建争议案例:
您的请求将会发送至帐单团队,同时会有代表联系您。
创建争议案例之前,我们建议您检查交易活动报告,该报告会列出所有用于计算 Ariba 费用的文档。您可以单击显示在未结帐单选项卡上操作列下的帐单右侧的显示交易活动报告图标来查看交易活动报告。
Prior to creating a dispute case, we advise that you check your transaction activity report, which lists all the documents used to calculate your SAP Business Network fees.
You can view the transaction activity report by clicking the Display Transaction Activity Report icon to the right of your bill under the Action column on the Open Bills tab.
You can also upload and attach any supporting documentation to your dispute case.
SAP Business Network 采购和供应链 > 订购费用