When I try to sign in to view a sourcing event, I get the following error message:

Your company has already connected with this buyer company using a different account and SAP Business Network ID (ANID) than the one you are trying to log into. To connect with this buyer company, you need to log into the already connected account. Please contact your company's account administrator and request that they create you as a new user under ANID (ANID).

The username you are attempting to use is associated with an SAP Business Network account ID (ANID) that does not match the account currently connected to your company's profile that was invited to the event. This can indicate that your organization has more than one account.

If you already have a username associated with the connected ANID, please refer internally to your company's account administrator to confirm the correct username to use.

If you do not have a username associated with the connected ANID, follow these steps to create a new username and access the event:

1. In the invitation email from your customer click the Click here link.
2. Click Sign Up.
3. Untick the box next to Use my email as my username.
4. Create a username that is different than any existing username.
   Usernames are not required to be a valid email address, but they must be formatted as one. Ex: If your email is first.lastname@company.com, use first.lastname1@company.com.
   
   
5. Enter a new password in the New Password and Confirm Password fields.
   Passwords must contain a minimum of eight characters including upper and lower case letters, numeric digits, and special characters.
   You can use the same password as your existing account.
   
   
6. Review the Terms of Use and SAP Ariba Privacy Statement and tick the box next to each indicating your acceptance.
7. Click Create Account, then click Skip review on the box that says Possible existing accounts.

With multiple usernames, a simple way to ensure you can easily access each will be to link your user IDs.
If you are still having issues accessing the event, see How do I contact Business Network Customer Support as a supplier?

Strategic Sourcing > Sourcing Events
Supplier Lifecycle & Performance