When trying to create a new account through an invitation email sent by the buyer or self-registration from Supplier Registration Portal, the below warning message appears:

We found existing accounts based on the information you entered. Please review.

When you are registering a new account, SAP Business Network automatically checks for any existing accounts registered under your company name, email domain, DUNS number, etc. If existing accounts are found, a warning message allows you to review them before you create an unnecessary duplicate account.

To check for accounts you or someone in your company may have already registered, follow these steps:

1. Click Review accounts on the pop-up warning message.
2. Review the matched account. You can view the details of each account from Top recommendations and Other existing accounts list.
   • If you find an existing account that you want to use, click Contact administrator to send a message to the account administrator requesting access. Then click Send email.
     Once the administrator of the existing account adds you as a user, you will be able to log in through the invitation using that account.
     
     
   • If none of the displayed accounts are relevant, click Back > Continue account creation to create a new account. Once the account is created and you have signed in, you will be linked to the buyer and any documents / events they have sent you.

• The email to the account administrator will be sent from ordersender-prod@ansmtp.ariba.com
• SAP cannot provide specific account information, such as email address or administrator details, the best way to find out who registered other existing accounts is to send an email to administrator directly via Contact administrator button.

SAP Business Network for Procurement & Supply Chain > Registration & Onboarding