Support Note KB0399186
Error: Cannot authorize credit card

When I try to pay my SAP Business Network bill using a credit card, I receive the following error: Cannot authorize credit card.


The address associated with the credit card may have been changed after the SAP Business Network invoice was issued, causing a discrepancy.


Ensure that the information you entered matches the information on your credit card exactly. Please note that these entries are case-sensitive. You may also choose to pay the invoice using a different card or method (ACH or check) for this one instance if the address associated with the card recently changed.

See Also

If you do not wish to pay by any other payment method, please contact us.

For additional information you can also check our SAP Business Network Portal for Suppliers where you can find information about billing and managing your SAP Business Network account.

Applies To

SAP Business Network for Procurement & Supply Chain > SAP Ariba Supply Chain Collaboration
SAP Business Network for Procurement & Supply Chain > Subscription fees

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