Support Note KB0399186
Error: Cannot authorize credit card

When I try to pay my SAP Ariba invoice using a credit card, I receive the following error: Cannot authorize credit card


Please ensure the information you entered matches the information on your credit card exactly. These entries are case-sensitive. You may also choose to pay the invoice using a different card or method (ACH or check) for this one instance if your address associated with the card recently changed. 


The address associated with the credit card may have been changed after the SAP Ariba invoice was issued, causing a discrepancy.

Additional Information

If you do not wish to pay by wire transfer, please contact your SAP Ariba Billing representative.

For additional information you can also check our Ariba Network Portal for Suppliers  where you would find information about Ariba, Billing and helpful articles explaining how to manage your Ariba Account.

Applies To

Ariba Network > SAP Ariba Supply Chain Collaboration
Ariba Network > Subscription fees

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