Why can't I find a PO?

If you cannot find a PO, make sure that you have an active customer relationship with your customer. Your customer name should be listed underneath the Current Relationships tab.

If you do not have a trading relationship with the customer in question, you will have to provide them your SAP Business Network ID (ANID) and have them send you a trading relationship request.

If you have an active trading relationship, you may then search for your PO.

If you still don't see your PO:

1. Confirm with your customer that the PO was sent through the Business Network to your ANID and not a different system.
2. Your customer might have submitted the PO through a temporary account. If the link in the invitation doesn't allow you to access the purchase order, contact your customer to send it again.
3. If you are not the account administrator, make sure that you have the appropriate permissions to view orders. You can find the account administrator's contact information by clicking [user initials] in the upper-right corner of the screen > Contact Administrator.
4. Confirm that your order is not hidden. You can include hidden orders in your search by clicking Show more under the search filters and updating the Visibility filter to All orders.

Why can't I find an older purchase order?

SAP Business Network for Procurement & Supply Chain > Discovery & Sourcing/Contract Punchout Scenario
SAP Business Network for Procurement & Supply Chain > SAP Ariba Supply Chain Collaboration
SAP Business Network for Procurement & Supply Chain > Transaction Documents
SAP Business Network for Procurement & Supply Chain > Transaction Documents > Transaction (Purchase Orders, Ship Notices & Goods Receipts)