Why can't I find a purchase order on my SAP Business Network account?

To view your Purchase Orders (POs), ensure that you have an active trading relationship with your customer.

If you still can’t find your PO even though you have established a trading relationship with your customer:

1. Confirm with your customer if they have sent the PO through the SAP Business Network system.
2. Confirm with your customer if the PO was sent to your active/correct supplier Ariba Network ID (ANID).
3. Your customer might have submitted the PO through a private account. To view the PO, you can merge the private account with your own account.
4. If you are a sub-user, ensure that the account administrator has granted you the appropriate permissions to view purchase orders.
5. Make sure that your PO is not hidden.
6. If you are searching for an old order more than 365 days, then you should enter the PO number and select the Exact match option from the search field.

SAP Business Network for Procurement & Supply Chain > SAP Ariba Supply Chain Collaboration > Supply Chain Collaboration - Order Collaboration
SAP Business Network for Procurement & Supply Chain > Transaction Documents > Transaction (Purchase Orders, Ship Notices & Goods Receipts)
Transaction Documents > Transaction Document Administration > Transaction Document Administration Orders