• I'm the current administrator, but I'd like to transfer the administrator role to another user.
• I have access to the previous administrator's account, but I want to change the administrator.
• My company changed our e-mail address domain, and I need to update it in the administrator's account.

Depending on what access you have, use any of the following procedures to change your account's administrator:

• You're the current administrator and you'd like to transfer the administrator role to another user that already exists in the account.
  
  1. 1. Click [user initials] on the upper-right corner.
     2. Click Settings > Users > Manage Users tab.
     3. To the right of the user you would like to transfer the account to, click Actions > Make Administrator.
     4. Select a role for your own.
     5. Click Assign.
     6. Click OK.
• You have access to the previous administrator's account and you'd like to make yourself (or another employee) be the administrator
  1. 1. Click [User Initials] on the upper-right corner.
     2. Select My Account.
     3. Update below information:
        
        • User's full name
        • User email
        • Contact information
     4. Click Save.

Note: You should not change the username if you have existing buyer relationships in your Sourcing account, as this will result in the subsequent disconnection from these buyer organizations.

• The previous administrator left company, but you have access to the administrator email address. Refer to this link: How do I reset my password as a supplier?
  • After you sign in, you can transfer the administrator role to an existing user or update the the administrator refer to the steps above.

If the current account administrator left your company and you can't access the email address associated with their user profile, contact SAP Business Network Customer Support from the Support Center to change the administrator email address. To find more information on the account reassignment process, please see: How can I change the administrator for an Ariba account I cannot access?

After reassigning the administrator role, it's best to confirm that all How do I configure my email notification preferences? are updated as well.

SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)
SAP Business Network for Procurement & Supply Chain > Discovery & Sourcing/Contract Punchout Scenario
Strategic Sourcing
Strategic Sourcing > User Administration