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The account administrator is no longer with our company and we cannot access the SAP Ariba account.
SAP Ariba Sourcing and Business Network
Your account administrator is no longer with the company and you cannot access the SAP Ariba account.
After logging into the account with the former administrator's username and new password created, you should follow the below instructions to update the administrator information and update notification settings:
S2C Administration
SAP Business Network for Procurement & Supply Chain
SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)
Supplier Information & Performance Management