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The account administrator is no longer with our company and we cannot access the SAP Ariba account.
SAP Ariba Sourcing
After logging into the account with the former administrator's username and new password created, the user should follow the below instructions to update the administrator information and update notification settings:
SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration) > Change administrator/Account reassignments
Strategic Sourcing > User Administration