FAQ KB0393175
Email
How do I edit and resubmit a failed or rejected invoice?
Symptom

How do I edit and resubmit an invoice with the current filled information?


Environment

SAP Business Network


Resolution

If you need to change information on an invoice that is already submitted, the invoice must have a status of either Failed or Rejected.

Check if the invoice is linked to an active Order version or active documents (Ship Notice, Service Entry Sheet, etc.), otherwise it will fail.

To update the invoice details and resubmit the invoice:

  1. Sign into your SAP Business Network Supplier account
  2. Click Workbench > Rejected invoices
  3. Click the invoice number underneath Invoice Number for the invoice you want to edit
  4. Under Detail, click Edit & Resubmit to modify the invoice.

If the invoice is not in Failed or Rejected status, you can do one of the following:


See Also

Contact your customer if the purchase order contains incorrect information.

The edited invoice contains the same invoice number and invoice date by default. If permitted by your customer's invoicing rules, you can reuse the original invoice number. Otherwise, you need will need to input a new one.

The same document reference is also kept, which means if the reference Order is obsoleted, the invoice will fail. The failure is also applicable if the reference documents are failed or rejected.



Applies To

SAP Business Network for Procurement & Supply Chain > Transaction Documents > Transaction (Invoicing)

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