How do I contact my customer?

You can contact your customer in two ways:

1. By instant message.

2. By the contact information they have provided in the application. If you are the account administrator or a non-administrator user with the Customer Administration permission, you can locate your customer's contact information by taking these steps:

1. In the upper-right corner of the application, click [user initials] > Settings and select Customer Relationships.
2. In the upper right corner, click Advanced View.
3. Click the customer's name in the Current section.

For specific information about how to configure your account and transact with a customer, select Supplier Information Portal.

If you are a non-administrator user without the Customer Administration permission, contact your account administrator to access this information. To view your account administrator's contact details, click [user initials] > Contact Administrator.

SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)