FAQ KB0392552
Email
How do I contact my buyer in SAP Business Network?
Symptom

How do I contact my buyer in SAP Business Network?


Environment

SAP Business Network


Resolution

You can contact your Buyer/Customer in two ways:

1. By instant message.

2. By the contact information they have provided in the application. If you are the account administrator or a non-administrator user with the Customer Administration permission, you can locate your customer's contact information by taking these steps:

  1. Click [User Initials] > Settings > Customer Relationships.
  2. Click Advanced View.
  3. Click the [Customer's Name] in the Current Relationships section.
  4. Contact information is located underneath Companywide Contact Information.

See Also

If you are a non-administrator user without the Customer Administration permission, contact your account administrator to access this information. To view your account administrator's contact details see How do I contact the account administrator for my company?



Applies To

SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)

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