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Depending on what access you have, use any of the following procedures to change your account's administrator:
Note:You should not change the username if you have existing buyer relationships in your Sourcing account, as this will result in the subsequent disconnection from these buyer organizations.
If you have updated the Email Address field, you will receive a confirmation email at the updated email address with the subject line: Confirmation of your Updated Email Address. Please click on the included link to confirm your updated email address. Note that the link will expire in 72 hours.
After you sign in, you can transfer the administrator role to an existing user or update the the administrator refer to the steps above.
If the current account administrator left your company and you can't access the email address associated with their user profile, contact SAP Business Network Customer Support from the Support Center to change the administrator email address. To find more information on the account reassignment process, please see: How can I change the administrator for an Ariba account I cannot access?
After reassigning the administrator role, it's best to confirm that all email notification preferences are updated as well. Additionally, please update the contact information under [User Initials] > Company Profile > Contacts > Company Contact Information.
SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration) > Change administrator/Account reassignments
SAP Business Network for Procurement & Supply Chain > Discovery & Sourcing/Contract Punchout Scenario > Discovery Administration
Strategic Sourcing > Strategic Sourcing - Site Administration
Strategic Sourcing > User Administration