How do I create an order confirmation? Can I update the details for each line item during the order confirmation process?

You can create the order confirmation by following the instructions below. And you can update the details for each line item only if the Update Line Items option is enabled by your customer.

1. Click Workbench > Orders (or another orders-based tile).
2. Click on the PO number you want to confirm.
3. Click Create Order Confirmation.

Do the following if you select Confirm Entire Order:

1. Fill in all required fields in the Order Confirmation Header.
2. Click Next.
3. Review the order confirmation and click Submit.

Do the following if you select Update Line Items:

1. Fill in all required fields in the Order Confirmation Header.
2. Scroll down to Line Items section and do one of the following:
   1. For material items, enter numeric values in one or more of the Confirm, Backorder, and Reject fields.
   2. For service items, choose Unconfirm, Confirm or Reject.
3. Click Details within a line item to update the details if your customer has enabled this button for you.
4. Click OK after finishing updating the details.
5. Click Next.
6. Review the order confirmation and click Submit.

• You can confirm partial orders or change advanced pricing details only if your customers have configured their accounts to allow you to confirm orders or change advanced pricing details at the line level.
• You can confirm partial service orders only if your customers have configured their accounts to allow you to confirm orders at the line level and to enter service details on order confirmations.
• You can partially or fully reject line items only if your customers allow it.
• You cannot create multiple order confirmations when buyer does not allow it.
• Review your customer`s transaction rules.

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