FAQ KB0392439
Email
How do I access and change the former administrator's account?
Symptom

How do I access the former administrator's account?


Resolution

If the account administrator is still with your company, contact them by clicking [user initials] in the upper-right corner of the application and selecting Contact Administrator.

If the account administrator is no longer with your company, but you have access to the registered email:

  1. Use the Password link on the login page to request a password reset.
  2. Once ou have access, you can reassign the administrator account to another user or change their user information to a different person.

If the account administrator is no longer with your company and there is no access to the email address on file, contact SAP Support. You will be required to provide the ANID number of the account, the listed administrator name, and email address.



Applies To

S2C Administration
SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)
SAP Business Network for Procurement & Supply Chain > Discovery & Sourcing/Contract Punchout Scenario
Strategic Contracts
Strategic Sourcing

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