How do I cancel an invoice that I've sent? Can I delete an invoice?

Invoices cannot be deleted from your SAP Ariba account. You can fix an invoice you have already submitted the following ways:

• Ask your customer to reject the invoice so you can resend it.
• Depending on your customer's transaction rules, you may be able to cancel invoices:
  1. Click on Workbench > Invoices.
  2. Click the invoice number you want to cancel (Search for it or Edit filters).
  3. Click Cancel at the top of the invoice.
  4. Click Yes to confirm.

Canceling an invoice is only recommended for Non-PO or Contract invoices.

If you don't see the Cancel option at the top of the invoice, you can ask your customer to manually reject the invoice. This lets you edit and resubmit the invoice instead of canceling it.

If the Cancel option is not available to you, you might be able to submit a credit memo to put funds back on your purchase order. This option is only available if your customer enables it.

See the Ariba Network cXML Solutions Guide for information on canceling a cXML invoice.

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