How do I contact my buyer in SAP Business Network?

You can contact your customer in two ways:

1. By instant message.

2. By the contact information they have provided in the application. If you are the account administrator or a non-administrator user with the Customer Administration permission, you can locate your customer's contact information by taking these steps:

1. In the upper-right corner of the application, click [user initials] > Settings and select Customer Relationships.
2. In the upper right corner, click Advanced View.
3. Click the customer's name in the Current section.
4. Contact information is located underneath Companywide Contact Information.

If you are a non-administrator user without the Customer Administration permission, contact your account administrator to access this information. To view your account administrator's contact details see How do I contact the account administrator for my company?

SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)