I submitted an invoice to my customer and it I still did not get any payments. When will I receive the payments?

SAP Business Network

Payments are not processed through SAP Business Network, but your customer can upload payment details to your account for you to view. You can access any payment information your customer has provided in the invoice itself, or by following the below steps:

1. Log in to your SAP Business Network supplier account.
2. Go to Payments menu.
3. Select Early Payments, Scheduled Payments, or Remittances.
4. Seach using Customer, Invoice Number or Payment Date Range filters to narrow down the payment information.

If your customer has not provided scheduled payment or remittance information, the best way to find out when your invoice will be paid is to contact your customer.

Please note that SAP Support cannot provide any information about the payment of your invoice. It is your customer's responsibility to inform you of when you will be paid.

If your payment was sent to the wrong bank account, please note that SAP Business Network does not process any payments. We recommend that you contact your customer directly to resolve this matter.

For more information about scheduling payments, please check Viewing Scheduled Payments.

For more information about remittance advice, please check Viewing Remittance Advice Documents.

SAP Business Network for Procurement & Supply Chain > Payments
SAP Business Network for Procurement & Supply Chain > Transaction Documents > Transaction (Invoicing)