How do I receive emails for my subscriptions and invoices?

The account administrator is the default contact. Up to 6 additional billing contacts can be added to a supplier account.

To add contacts to receive email notices for your SAP Business Network service subscriptions:

1. Sign into SAP Business Network.
2. In the upper-right corner of the application, click [user initials] > Service Subscriptions.
3. Click Contacts.
4. In the Contacts section, click the Plus Sign icon.
5. Enter name and email of the contact.
6. Click Confirm.

Brazilian suppliers must add email addresses as contacts, including the account administrator's email, to receive tax receipts (nota fiscal) and payment slips (boleto).

For more information, please review the following documentation:

SAP Business Network Help Portal for Suppliers for articles about your subscription invoices.

SAP Business Network | Supplier Support for support on other topics.

Contact your account administrator for access to your Service Subscriptions dashboard, you must have the Premium Membership and Services Management permission.

Contact our billing representatives for support on your subscription invoices.

Contact our customer service for all other issues.