I need help connecting with a customer

Depending on what you are using SAP Business Network/SAP Ariba for, there are different ways of connecting with customers.

If you will be exchanging transaction documents (purchase orders, invoices, etc.) with your customer through the platform, you will have to establish a trading relationship with them first.

If you will be participating in a customer's sourcing event, they must first send you an email invitation. You can access the event through the invitation, or by going to your Proposals by clicking the app drop-down menu in the upper-left corner of the application and selecting Ariba Proposals and Questionnaires. If your event is not listed on the Proposals page, please see here for troubleshooting steps.

If you are searching for potential business opportunities, you can click the app dropdown menu in the upper-left corner of the page and select SAP Business Network Discovery to view postings on SAP Business Network Discovery.

SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)
SAP Business Network for Procurement & Supply Chain > Trading Partner Portal
Strategic Sourcing > Sourcing Events