How do I change the SAP Business Network subscription billing contact?
How do I change the SAP Business Network subscription billing contact?
In order to change the billing/dunning contacts of the account, please follow the steps below:
The main SAP Business Network subscription billing contact is the account administrator. To add additional billing or dunning contacts:
1. In the upper-right corner of the application, click [user initials] > Service Subscriptions.
2. On the Contacts tab, click Add Contact.
3. Specify the type of contact. There are three types of contacts:
Admin Contact: person with authority to handle any changes on the account. This contact cannot be changed in this section. If an account administrator is no longer with the company, contact
Customer Support to change the administrator.
Billing Contact: person will receive notifications about invoices that have been issued when payment is due.
Dunning Contact: person will receive notifications about invoices where payment is past due (Collections/Dunning letters).
4. You can add up to three of both the billing and dunning contacts with a maximum of six contacts.
5. Enter the user information.
6. Click Submit.
To access Service Subscriptions, you must be an account administrator or a user with the Premium Membership and Services Management permission.
For additional information, you can also check our Portal SAP Business Network Portal for Suppliers where you will find information about SAP Business Network, Billing and helpful articles explaining how to manage your SAP Business Network Account.
SAP Business Network for Procurement & Supply Chain > Subscription fees
