Company Profile

• How do I identify my account type (Standard Account or Enterprise Account)?
• How do I update my company's contact information?

Navigate SAP Business Network

• SAP Business Network General Functionality Processed Guide

Purchase Order (PO)

• Why can't I find a purchase order?
• How do I search by purchase order number?
• How do multiple people receive email notifications for new purchase orders?
• How do I configure my email notification preferences?
• How do I update/edit/change a purchase order (PO)?

Invoice

• Invoice Status and Invoice Routing Status

Account Management

• How do I retrieve my username
• How do I reset password
• How to self-downgrade from Enterprise Account to Standard Account
• Video Guide: How to convert from Enterprise Account to Standard Account
• Where can I find my Transaction Activity Report (TAR) and Threshold Report? (check open bill and charged transaction) (New)
• How do I dispute my SAP Business Network bill? (New)

Account Management - Admin

• How do I contact or check account administrator for my company
• How do I access and change the former administrator's account?

Contact Support

• How to contact SAP Business Network Support Team