FAQ KB0399923
Email
How do I configure my email notification preferences?
Symptom

How do I configure my email notifications preferences?


Resolution

Account administrator and users have the authorization to edit order routing settings, notification settings, and for all sub-users with an SAP Business Network Account.

To change the notifications, you receive from SAP Ariba and edit the associated email address(es):

  1. In the upper-right corner of the application, click [user initials] > Settings and select Notifications.
  2. Click the tabs along the top depending on desired notification types (General, Network, Discovery, and Sourcing & Contracts tabs).
    • You can update the email address(es) for each individual notification type by changing the address(es) in the To email addresses column. Enter up to three email addresses per notification type, separated by a comma and no space.
    • You can remove a particular notification by unchecking the box next to the specific notification you want to change.
  3. Click Save.

To update where your purchase orders are sent:

  1. In the upper-right corner of the application, click [user initials] > Settings and select Electronic Order Routing.
  2. Under Routing Method > Email, you can enter up to five email addresses separated by a comma and no space for each notification.
  3. Click Save.

To update notifications about Invoice status:

  1. In the upper-right corner of the application, click [user initials] > Settings and select Electronic Invoice Routing.
  2. Under Notifications, check the box to turn on/off notification types.
  3. You can enter up to three email addresses separated by a comma and no space for each notification.
  4. Click Save.

See Also

Email is the only order routing method available to Standard account users. If you would like to have other routing methods available to you, you can upgrade to an Enterprise account.



Applies To

SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)

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