FAQ KB0399904
How do I reset/change my SAP Business Network password?

How do I reset / change my SAP Business Network Supplier Account password?


Follow the steps to change your password if you remember your current password by signing into SAP Business network Supplier Account

  1. Click [User Initials] > My Account.
  2. Click Change Password under Account Information
  3. Enter Current Password, New Password and Confirm Password.
  4. Click Save Password.

Follow the steps below to reset your password if you have forgotten your current password.

  1. Go to Supplier Login page.
  2. Enter your Username, click Next.
  3. Click Forgot password.
  4. Enter your Email Address.
  5. Click Submit.

An email is sent containing a link to reset your password.
Once you receive the email, complete the following steps:

  1. Click the link in the email to open the Password Reset page.
  2. Enter your New Password and Confirm Your Password.
  3. Click Submit.

See Also

Please do not hit the Enter key on your keyboard as this can cause issues with updating the new password. Once you click on the Submit button, you should be brought to a page confirming that your new password has been updated successfully.

If you are unable to reset your password or sign in after following the above steps, please contact Customer Support for further assistance.

Passwords must:

The password cannot have repetitive or sequential characters. For example, Booook9876&, P1234#unit.

Passwords may also contain Latin characters. Passwords are case-sensitive.

For additional information you can also check our SAP Business Network Portal for Suppliers where you would find information about SAP Business Network, Billing, and helpful articles explaining how to manage your SAP Business Network Account.

Applies To

SAP Business Network for Procurement & Supply Chain > Pre Log & Login

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