FAQ KB0399904
How do I reset my SAP Business Network password?

How do I reset my password?


Follow the steps below to reset your password if you remember the current password:

  1. Log in to your SAP Business Network account.
  2. In the upper-right corner of the application, select [User Initials] and select My Account.
  3. Click Change Password (appears at the top of the page below Username).
  4. Enter the current password in the Current Password field and the new password you would like to set in the New Password and Confirm Password fields.
  5. Click Save Password.

Follow the steps below to reset your password if you have forgotten the current password:

  1. Go to the Supplier Login page.
  2. Select Password.
  3. Enter your email address in the Email Address field.
  4. Select Submit.

An email is sent containing a link to reset your password. Once you receive the email, complete the following steps:

  1. Click the link in the email to open the Password Reset page.
  2. Enter your new password in the New Password and Confirm Your Password fields.
  3. Click Submit.

Note: Please do not hit the Enter key on your keyboard as this can cause issues with updating the new password. Once you click on the Submit button, you should be brought to a page confirming that your new password has been updated successfully.

If you are unable to reset your password or sign in after following the above steps, please contact Customer Support for further assistance.

See Also

Passwords must:

The password cannot have repetitive or sequential characters. For example, Booook9876&, P1234#unit.

Passwords may also contain Latin characters. Passwords are case-sensitive.

For additional information you can also check our Ariba Network Portal for Suppliers where you would find information about Ariba, Billing, and helpful articles explaining how to manage your SAP Business Network Account.

Applies To

SAP Business Network for Procurement & Supply Chain > Pre Log & Login

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