How do I fill out or revise a supplier profile questionnaire?

To complete/update a supplier profile questionnaire, please follow the steps below if you are the administrator:

1. In the upper-right corner of the application, click on [User initials] > Company Profile.
2. Click in (+3) tab and Customer Requested.
3. Choose your customer from the Sourcing Customer List by clicking their name.
4. Complete all fields marked with an asterisk (*).
5. Click Submit.

You can click Save as Draft to save any changes you have made without sending them to your customer. Click Discard Draft to clear your changes and revert to the last information you submitted to your customer.

If you are using a sub-user account, please see Error: "Marketing profile is not available" to request permission from your administrator.

To access the Customer Requested tab, you must:

• Have at least 35% public profile completeness.
• Be linked to a SAP Ariba Sourcing customer.
• Be the account administrator.

If you have uploaded insurance certificates, liability certificates, workplace health and safety policies, or other required information in the Certifications tab at your customer's request, you may receive email notifications reminding you to update these documents as they approach their expiration dates.

Additionally, if your profile shows as Completed but, when opened, displays the status Submitted by AribaSystem at the top, please click Submit to update your information. This will notify the system and stop further notifications from being sent to you.

For more information, please refer to:

Why does a customer requested profile show as incomplete to my customer?

What does "Your requested profile information has been submitted to [Customer Name] and is pending approval" mean?

Why am I seeing a blank pop up box when attempting to access the Supplier Profile Questionnaire (SPQ)?

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