FAQ KB0396633
Email
How do I complete/update a supplier profile questionnaire?
Symptom

Where can I find the Customer Requested Profile section? How do I complete the Customer Requested Profile? How do I update an SPQ?


Resolution

To complete/update a supplier profile questionnaire:

  1. In the upper-right corner of the application, click on [User initials] > Company Profile.
  2. Click Additional Documents and then go to the Customer Requested tab.
  3. Choose your customer from the Sourcing Customer List by clicking their name.
  4. Complete all fields marked with an asterisk (*).
  5. Click Submit.

You can click Save as Draft to save any values you edited without sending the changes to your customer. Click Discard Draft to clear your changes and show the last information you submitted to your customer.

If you do not have the option to click Company Profile, please follow the steps below to complete the Customer Requested Profile:

  1. Navigate to your Ariba Sourcing dashboard.
  2. Click the name of your customer.
  3. Click View customer requested fields on the left side.
  4. Complete all fields marked with an asterisk (*).
  5. Click Submit.
Additional Information

In order to access the Customer Requested tab, you must:

If you have uploaded insurance certificates, liability certificates, workplace health and safety policies, or other information at your customer's request in the Certifications tab, you might receive email notifications asking you to update the information as the documents near the expiration dates.

Additionally, if the profile shows Completed but opening the profile shows status: Submitted by AribaSystem at the top, please click Submit in order to update the information. This will notify the system to stop sending you notifications.



Applies To

SAP Business Network for Procurement & Supply Chain
SAP Business Network for Procurement & Supply Chain > Discovery & Sourcing/Contract Punchout Scenario
Strategic Contracts
Strategic Sourcing
Supplier Information & Performance Management
Supplier Information & Performance Management > SIPM Registration/Login

Terms of Use  |  Copyright  |  Security Disclosure  |  Privacy