KBA KB0407006
FAQ

Symptom

How do I find the account administrator of one of my suppliers?


Cause

The current administrator of my supplier's account has left the company, and they are unable to locate the ANID, name, and email of the current administrator for support to transfer the admin role to a new person.


Resolution

In order to find the current account administrator for a supplier organization, please follow the steps below:

  1. Access your SAP Business Network buyer account.
  2. Click the Supplier Enablement tab on the top of the page > Monitor.
  3. Click Search for Suppliers.
  4. Enter the details of the supplier such as the ANID.
  5. Click Search.
  6. Click on the name of the supplier organization and switch to Supplier Details.
  7. You can locate administrator on Companywide Contact Information section.

Keywords

administrator, reassignment, change.


Personas

Buyer

Components

SBN-AN-ADM-AR, SBN-AN-ADM-CP, SBN-AN-ADM-USR

SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration) > Change administrator/Account reassignments, SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration) > Company profile, SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration) > Create or remove users