• I am the buyer account administrator for SAP Fieldglass and I would like to reset the password for a buyer user
• I am the supplier account administrator and I would like to reset the password for a supplier user

Only a Buyer/Supplier user with an Administrator role has access to reset other users' passwords.

To reset another user's password:

1. Sign into your account
2. Click Admin Configuration (gear icon) > User
   
   • If you do not see User, you do not have permission
     
     • If you are a buyer user, request help from your Program Management Office
     • If you are a supplier user, request help from your system administrator
3. Click on the user's name to open the user's account profile.
4. Check on the field as follow:
   • Password Authentication
   • SSO
     • Both field were set to Yes
     • Users set to access SAP Fieldglass via Single Sign-On (SSO) only will not have the option to reset their password
5. Click Reset Password > Reset
6. An email with a password reset link will be sent to that user

If you are trying to reset the password for your own account or for a worker, check the See Also section below for assistance

• KB0361337 - How can a supplier reset a worker password?
• KB0010993 - I am a buyer user and I would like to reset a worker's password
• KB0070056 - I forgot my username or password for my buyer account
• KB0052559 - I forgot my username or password for my supplier account
• KB0345819 - What is the Program Management Office (PMO)

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