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SUPPLIER INFORMATION PORTAL |
Expressing an interest to be a supply partner _______________________________________ We use a third-party system, SAP Business Network, as our digital platform for sourcing and supplier management. If your organisation is interested in becoming a supply partner, you must submit an expression of interest through our platform. Learn how to become a supply partner by completing our Supplier Self-registration. This is for new or existing suppliers with a change in ABN. |
Becoming eligible to participate in sourcing events ___________________________________________ Once your organisation has created a supplier profile, you will be invited to register as a contact. Use this guide to register with Sydney Water and connect your Sourcing and supplier management account with us. Logging in or signing up to PortalSuppliers must comply with our policies and Supplier Code of Conduct to register as a bidder. Reviewing our policies |
Managing your Sydney Water supplier account _______________________________________ Once approved, you can respond to supplier questionnaires and participate in sourcing activities. Follow the general guides to access and manage opportunities. Learn how to access supplier questionnaires and sourcing opportunities after successfully linking your SAP Business Network account with us. Accessing supplier questionnaires The guide explains how suppliers can respond to questionnaires or sourcing opportunities.
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Getting set up as supply partner ___________________________________________ We require all potential suppliers to complete a prequalification process to evaluate their competency and ability based on the associated risk of the goods or services they offer. Selected suppliers must complete an onboarding questionnaire to verify their banking and transactional information. This activates them in our financial system and establishes them as our trading partner on the SAP Business Network for exchanging procurement documents.
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Getting ready to transact with us _______________________________________ We transact with our supply partners using two main channels: Purchase Order (PO) or credit card. Our first PO sent through the network is how we request a trading relationship with most suppliers. To process your first Sydney Water network PO via interactive email, follow this guide to help you complete the mandatory one-time set-up. Use this guide to process our POs and navigate the fulfilment documents you submit through the network.
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Processing purchase order ___________________________________________ We encourage our suppliers to transact via SAP Business Network. Once you receive a purchase order, kindly review it and inform us of any errors. For purchase orders starting with *47xx (POs in Supply Chain Collaboration), we request suppliers to submit an Order Confirmation and Ship Notice. Supplier Training - Repair Suppliers
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Responding to sourcing events ______________________________________ We publish our tenders on the following sites: For event-specific requirements, refer to the sourcing event advertisement. To learn how to submit a response, refer to the system instructions. Responding to supplier questionnaires Suppliers who participate will be evaluated based on award criteria and informed of the outcome. For awarded contracts, we use digital signatures via DocuSign to execute contracts. |
Getting paid ______________________________________ Our suppliers are paid based on the following criteria:
Submit service sheets for POs containing at least one 'Service' line. Submit your invoices for payment in accordance with the payment terms. |
Managing catalog and integration _________________________________ Discover the potential of the SAP Business Network by exploring the catalog and integration process that enable seamless transaction execution and facilitate real-time data exchange. With these tools at your disposal, you can take your business to new heights of success.
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___________________________________________ As a supplier, your SAP Business Network (SBN) account is managed by your account administrator. Their responsibilities include updating responses to questionnaires, creating new users, assigning permissions, and setting up electronic order routing. If you are the supplier's account administrator, you can use this guide to manage your SBN account. When leaving your company, transferring your administrator rights is essential to ensure uninterrupted access to your account. Proper handover of administration duties is crucial. Sydney Water relies on a stable connection between our SBN account and yours to provide access to sourcing opportunities and PO management. The guides below can assist you in smoothly completing your administrative tasks. Transferring account administrator rights Account Overview Forgot Username and Password User Creation Invoice Status Account Hierarchy Configure Routing Notification
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______________________________________ We respond promptly to supplier queries. Provide necessary information and contact details for a quick response. If you have any further questions beyond the supplier quick reference guides, refer to the relevant point of contact provided in the supplier guides below:
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