When signing into SAP Ariba, the user receives the following authentication error message: Error: User is not defined in any partition.

SAP Ariba Procurement

• Open the SAP Ariba login page for your realm.

• Enter valid user credentials and click Sign in.

• The system displays the authentication error message: Error: User is not defined in any partition.
  
  

The user does not have a Partitioned User created in the system.

This issue can be resolved by loading the Partitioned User into Ariba through one of the following import tasks:

• Import Users (User.csv), or

• Import User Data (Consolidated File) (UserConsolidated.csv)

Follow these steps to load the Partitioned User:

1. Sign in to SAP Ariba as an Administrator.

2. Go to Manage > Core Administration > Site Manager > Data Import/Export.

3. Click the Import tab and search for either Import Users or Import User Data (Consolidated File).

4. Click Import, then browse and select the appropriate file:

   • For Import Users, upload User.csv.

   • For Import User Data (Consolidated File), upload UserConsolidated.csv.

5. Choose Create or Load when prompted and click Run.

6. Once the task completes, the Partitioned User is created or activated, allowing the user to log in.

Note:
If uploading Import User Data (Consolidated File) does not resolve the issue, try again using Import Users (User.csv).
The standalone Import Users task displays specific error messages that may not appear in the consolidated task.

Additional Information

• In Ariba Procurement applications, a Partitioned User is required in addition to an Enterprise (Shared) User.

• The Enterprise User provides access to sourcing and procurement applications.

• The Partitioned User (User.csv) must be uploaded directly to the child realm as needed.

Core Procurement > Core Administration > Core Administration User Management