How do I contact SAP Business Network Customer Support as a supplier?
After searching, click on a topic based on our recommendations or a button about your question / issue under the Choose from the options below to continue section to learn more and get help. If you still need assistance after reviewing the steps provided:
If you don't see a Can't find what you're looking for? Contact us button, the question / issue you are searching for may require you to click through other options to ensure we can support your request.
The above steps are for the situation when you are able to login. In case you are not able to login, please follow the steps below.
If you still need assistance after reviewing the steps provided, please select Something else, answer any additional questions that appear and a Create a Case option will appear.
For questions regarding when you should contact your customer, see Do I contact Ariba or my customer when I have a question or issue?.
SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)
SAP Business Network for Procurement & Supply Chain > Discovery & Sourcing/Contract Punchout Scenario
Supplier Lifecycle & Performance