1 | FileNotFoundException: filename (No such file or directory) |
Cause:
- The legacy import ZIP archive was created from a folder instead of the individual documents.
- You must create the archive file directly from the CSV files and any additional documents that you plan to upload. If you add the CSVs and other documents to a folder, then create the ZIP archive from the folder, the import process will fail.
- File names mentioned in ImportProjectParameters.csv are incorrect - names must be as per standard CSV filename or format and they are case sensitive.
- One or more of the 4 CSV files is missing.
- Each legacy import ZIP file must contain all the required CSV files.
- You must still include ContractDocuments.csv and ContractTeams.csv even if the files are empty.
- The ImportProjectParameters.csv file is missing.
Solution:
- Correct the errors in the ZIP archive or its files.
- Retry the import.
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2 | You do not have a published template named ... |
Cause:
- This error occurs when the template mentioned in ImportProjectParameters.csv is Inactive or not published (Draft status).
Solution:
- Reactivate and publish the template.
- Retry the import.
Additional information
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3 | Template name is not applicable |
Cause:
- The template mentioned has a visibility condition set on it hence it cannot be used.
Solution:
- Create a new version of the template.
- Remove the visibility condition
- Publish the new template version.
- Retry the import.
Additional information:
- We recommend to have a separate empty template created which can be used just to import legacy contracts.
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4 | next() encountered AQL Parsing Error: Mal-formed string literal processing statement... |
Cause:
- The CSV import file contains a line break in one of indicated columns values.
Solution
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- Open the CSV file in a simple text editor.
- Locate the values for the column mentioned in the error and remove the line break or space
- Save your changes.
- Create a new legacy import ZIP archive.
- Retry the import.
Additional information:
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5 | NoSuchElementException: null |
Cause:
- Text in one of the fields in the CSV import file contains double quotation marks ("), most likely near the end of the entry.
Solution:
- Open the CSV file in a simple text editor.
- Locate the entries for the last successfully imported row.
- In the next row (the row that corresponds to the error), check the entries for double quotation marks (").
- Remove the double quotation marks.
- Save your changes.
- Create a new legacy import ZIP archive.
- Retry the import.
Additional Information
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6 | User '' not found error or User 'null' not found or
Of ContractId instances with ='[BaseId]', one has DocumentId [BaseId], but another has (missing argument) |
Cause:
- You reused one of the CSV files from a previous legacy import, but entered fewer rows of data.
Solution:
- Open the CSV file in a simple text editor.
- Go to the end of the file and check for rows that contain only commas (,).
- If present, delete these rows.
- Save your changes.
- Create a new legacy import ZIP archive.
- Retry the import.
Additional information:
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7 | Field FieldName not found... |
Cause:
- The unique name of one of the the fields used as a column header is incorrect. It begins with cus_FieldName.
- If the error is stating that 'Customer' does not exist, this header value needs to be Supplier.
Solution:
- Open each CSV file and review the column header values.
- Any custom fields must use the field name value (typically formatted as cus_FieldName), not the label value that displays in the user interface.
- If the error states Field Customer not found... , then replace the column header 'Customer' with 'Supplier'
- Save your changes.
- Create a new legacy import ZIP archive.
- Retry the import.
Additional information:
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8 |
Skipping MONEY FIELD due to exception ParseException: Cannot find currency with prefix=$ and suffix=null
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Cause:
- You included currency symbols (such as $, €, or ¥) in the entries for money fields.
Solution:
- Open the CSV file and remove any currency symbols.
- Save your changes.
- Create a new legacy import ZIP archive.
- Retry the import.
Additional information:
- To enter a specific currency in a money field, you must enter the value with the format 'MONEY VALUE CURRENCY ABBREVIATION. The following lists entries demonstrate this format:
- '50 USD
- '1000 EUR
- '80000 JPY
- Import Legacy Contracts: Currency Error
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9 |
Error saving the file content for the document ContractDocuments.csv: java.io.FileNotFoundException
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Cause:
- The name of the document mentioned in the error doesn't match the name of any of the entries in the File column of ContractDocuments.csv file.
Solution:
- Open the ContractDocuments.csv file.
- Ensure all entries in the File column match the names of the documents you're trying to import.
- Save your changes.
- Create a new legacy import ZIP archive.
- Retry the import.
Additional information:
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10 | Exception when Zipping up directory...
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Cause:
- You've included special characters in any of the following places:
- The name of a document you're importing.
- An entry in the File column of the ContractDocuments.csv file.
Solution:
- Remove special characters from any of the files you'd like to import.
- Open the ContractDocuments.csv file.
- Update any entries in the File column affected by changing the file names.
- Save your changes.
- Create a new legacy import ZIP archive.
- Retry the import.
Additional information:
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11 | Error parsing "username@domain.com": Number of lookup keys does not match with the number of values given. |
Cause:
- One of the lookup values required to locate the field's value in the site is missing.
- For example, you must add entries in the User field with the following format: [passwordadapter]:[username]. If the [passwordadapter] value is missing, you'll encounter this error.
Solution:
- Open the CSV file and locate the entry mentioned in the error.
- Correct the entry's format so it includes the necessary values.
- Save your changes.
- Create a new legacy import ZIP archive.
- Retry the import.
Additional Information
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