Support Note KB0392853
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Legacy Contract Load Error: Exception when Zipping up directory...
Issue

When attempting to upload the ZIP file for a legacy upload, the following error occurs immediately upon clicking Import
Error :
Exception when Zipping up directory...

Cause

Special characters, like ñ, ó, â etc, located in file names.

Solution

Please follow these steps to correct your import:

  1. Please double check your file names to ensure that no other special characters appears
  2. Save your updated files and replace them in your ZIP folder
  3. Go to the ContractDocuments.csv file and edit the information in the File column
  4. Save your updated file and replace it in your ZIP folder
  5. Import your file to the site

Applies To

Strategic Contracts

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