How do I create an order confirmation, ship notice, or invoice from a purchase order (PO) with a Standard account?

If you already have an account registered and have used it to transact with your customer before:

1. Log in to your account.
2. Click Workbench and select the Orders tile.
3. Click on the PO number you want to view or search by number.
4. At the top of the order, click the action you would like to take (i.e. Create Order Confirmation, Create Invoice) and complete all required fields before submitting.

Note: If buttons are greyed out, then hover your mouse over them and wait a moment; the reason they have been disabled by the buyer will be displayed.

If you have not already registered, or you have not yet transacted with your customer using your existing account:

1. Click Process Order in the purchase order email notification you received from your customer.
2. Either create a new account or log in with your existing account.
3. After you register or log in, you will be taken to the purchase order details page, where you can create an order confirmation, ship notices, and invoices from the purchase order.

If you are a sub-user you will not be able to create invoices if you do not have the necessary permissions on your account, please see Why is my user unable to create an invoice?

For further information provided by your specific customer, please see the Supplier Information Portal.

Please check this page for information regarding the use of our support services: How do I contact support as a Standard account user?

SAP Business Network for Procurement & Supply Chain > Transaction Documents > Transaction (Invoicing)
SAP Business Network for Procurement & Supply Chain > Transaction Documents > Transaction (Purchase Orders, Ship Notices & Goods Receipts)
Transaction Documents > Transaction Document Administration > Transaction Document Administration Orders