AusNet Services - Supplier Information Portal

Welcome to the AusNet Services'
Supplier Information Portal

This portal provides information for all suppliers conducting business with AusNet Services. For your organisation, this means that the traditional way of transacting with us is changing fundamentally.
On this site, you will find information regarding the transformation as well as a number of tools to help answer any of the questions you may have.

Click on the link to access the information that you are looking for.

	Introduction to the SAP Business Network A Day in the life of a Supplier (MP4) New Supplier Portal and workbench Administration Guide and General Functionality Guide	Standard Account Information Standard Account Training Page Playlist of key Standard Account information videos View Standard Account training resources	Training Guides SAP Business Network Supplier Training Guide AusNet Services specific Add-on Guide Guides to help suppliers transact via the SAP Business Network.

	AusNet Services Specific Guides QRG - Making Changes to an existing registration form Purchase Order Guide Invoice Guide Service Order guide	Catalog and Integration Blog: An overview of SAP Business Network Catalogs 3min read Video: What are Electronic Catalogs? 4min 54sec Video: What is a PunchOut Catalog? 6min 30sec Video: What is cXML business integration? 6min 34sec	Training Videos AusNet Services Specific Summit Recording AusNet Services Training Session Recording SAP Business Network Supplier "Launchpad" Series Video resources to help suppliers transact via the SAP Business Network.

	Reference Guides Standard Location Code Standard Unit of Measure (UOM) Standard Location Code Standard Locale Guide - Catalogs Standard Currency Spreadsheet	General Use Videos SAP Business Network Account Supplier Help Center Tutorial Video General Info. Training Clip (MP4) Generic Intro. Ship Notice & Invoices (MP4) Generic Intro. Purchase Order Clip (MP4) Generic Order Confirmation Clip (MP4)	General Use Guides Quick Start Guide Quick Reference Guide (Single Page) Quote Automation Guide Search Filters Guide
Accessing Support To access the Help Centre and Customer Support - Click on the Question mark icon (?) from either the Supplier Login Screen or from the Dashboard/Homepage from within the SAP Business Network to launch the web assistant. For more details & video instructions click on "Guided Help" link below. Email all business related queries to: ariba.servicedesk@ausnetservices.com.au Types of Support Available Guided Help Search for Generic Online Help Online Chat Live Webcasts Support Centre Options are based on your account type

Introduction to the SAP Business Network

Standard Account Information

Training Guides

AusNet Services Specific Guides

Catalog and Integration

Training Videos

Reference Guides

General Use Videos

General Use Guides

Accessing Support

Types of Support Available