Where can I find the Customer Requested Profile section? How do I complete the Customer Requested Profile? How do I update an SPQ?

To complete/update a supplier profile questionnaire:

1. In the upper-right corner of the application, click on [User initials] > Company Profile.
2. In the lower-left corner, select the Customer Requested option.
3. Choose your customer from the Sourcing Customer List by clicking their name.
4. Complete all fields marked with an asterisk (*).
5. Click Submit.

You can click Save as Draft to save any values you edited without sending the changes to your customer. Click Discard Draft to clear your changes and show the last information you submitted to your customer.

If you do not have the option to click Company Profile, please follow the steps below to complete the Customer Requested Profile:

1. Navigate to your Ariba Sourcing dashboard.
2. Click the name of your customer.
3. Click View customer requested fields on the left side.
4. Complete all fields marked with an asterisk (*).
5. Click Submit.

In order to access the Customer Requested tab, you must:

• Have at least 35% public profile completeness.
• Be linked to a SAP Ariba Sourcing customer.
• Be the account administrator.

If you have uploaded insurance certificates, liability certificates, workplace health and safety policies, or other information at your customer's request in the Certifications tab, you might receive email notifications asking you to update the information as the documents near the expiration dates.

Additionally, if the profile shows Completed but opening the profile shows status: Submitted by AribaSystem at the top, please click Submit in order to update the information. This will notify the system to stop sending you notifications.

SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration) > Company profile
Supplier Information & Performance Management > SIPM Registration/Login