FAQ KB0396633
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How do I complete/update my Customer Requested Profile?
Question

Where can I find the Supplier Profile Questionnaire (SPQ)? How do I complete the SPQ?

Answer

To complete/update the Supplier Profile Questionnaire, follow the below steps:

  1. In the upper-right corner of the application, click on [user initials] > Company Profile.
  2. Click the?Customer Requested tab.
  3. Choose your customer from the Sourcing Customer List by clicking their name.
  4. Complete all fields marked with an asterisk (*).
  5. Click?Submit.

You can click Save as Draft to save any values you edited without sending the changes to your customer. Click Discard Draft to clear your changes and show the last information you submitted to your customer.

If you do not have the option to click Company Profile, please follow the steps below to complete the Customer Requested Profile:

  1. Navigate to your Ariba Sourcing dashboard.
  2. Click the name of your customer.
  3. Click View customer requested fields on the left side.
  4. Complete all fields marked with an asterisk (*).
  5. Click?Submit.
Additional Information

Register to watch a Quick Tip video on this topic.

In order to access the Customer Requested tab, you must:

If you have uploaded insurance certificates, liability certificates, workplace health and safety policies, or other information at your customer's request in the Certifications tab, you might receive email notifications asking you to update the information as the documents near the expiration dates.

Additionally, if the profile shows Completed but opening the profile shows status: Submitted by AribaSystem at the top, please click?Submit in order to update the information. This will notify the system to stop sending you notifications.


Applies To

Ariba Network
Ariba Network > Discovery & Sourcing/Contract Punchout Scenario
Strategic Contracts
Strategic Sourcing
Supplier Lifecycle & Performance > Modular Questionnaire

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