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I receive the error message below when trying to register a new account or creating a new user.
Error: User already exists. Please enter a different username.
You are receiving this message because the username you are entering in the registration form is already associated with an existing SAP Business Network or Ariba Sourcing supplier account. You are still be able to register a new user account, but the new username has to be unique to satisfy system requirements.
The SAP Ariba platform requires that all account usernames are formatted to look like an email address, but they do not have to be a valid email address. For example, if your username of example@ariba.com was not accepted, you can try using example1@ariba.com.
If you would like to access an account that already exists, please follow the below steps:
SAP Business Network for Procurement & Supply Chain > Pre Log & Login
SAP Business Network for Procurement & Supply Chain > Registration & Onboarding
Strategic Sourcing > Sourcing Events > Sourcing Event Registration/Login
Supplier Lifecycle & Performance > Supplier Lifecycle & Performance Registration
Supplier Lifecycle & Performance > Supplier Lifecycle & Performance Registration > Supplier Login Issues