FAQ KB0396187
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How do I process an order in my Ariba Network Standard account?

Question

How do I create an order confirmation, ship notice, or invoice from a purchase order with a Standard account?

Answer

If you already have an account registered and have used it to transact with your customer before:

  1. Log in to your account and go to the Workbench tab at the top of the page.
  2. Select the appropriate tile (eg. Orders to invoice).
  3. Click the PO number to open the order.
  4. At the top of the order, select the action you'd like to take (eg. Create Order Confirmation, Create Invoice) and complete all required fields before submitting.

If you have not already registered, or you have not yet transacted with your customer using your existing account:

  1. Click Process Order in the purchase order email notification that you should have received from your customer.
  2. Either create a new account or log in with your existing account.
  3. After you register or log in, you will be taken to the purchase order details page, where you can create order confirmations, ship notices, and invoices from the purchase order.

Additional Information

If you are a sub-user you will not be able to create invoices if you do not have the necessary permissions on your account, please see Why is my user unable to create an invoice?

For further information provided by your specific customer, please see the Supplier Information Portal.


Applies To

Ariba Network
Ariba Network > SAP Ariba Supply Chain Collaboration

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