I have credit card autopayment, but payment was not processed.

A notification will be sent to you if your credit card payment was not properly processed. There are a few possible reasons the payment could not be processed:

• Cannot authorize credit card: Check with you bank for more details
• Credit card expired: Please login, update the details and submit payment manually
• Insufficient funds: Check with you bank for more details
• Open credit available: If the credit is larger than the invoice amount, we can refund the difference. How to request a refund

If the problem persists, try deleting the card and re-entering the card details.

If you are not able to update your details and submit the credit card manually according to this guide, How do I pay my invoices via Credit Card? you may send transfer or cheque to the corresponding bank account (account details are included in the invoices – page 2).

SAP Business Network - Procurement & Supply Chain > Tilausmaksut