I need to delete my SAP Business Network Standard account. What are the steps and requirements for account deletion?

To delete your SAP Business Network Standard account, you must meet the following requirements:

• You must be the account administrator
• All outstanding fees on the account must be paid
• All credit card information on file needs to be deleted
• The registered email address should be active
• All trading relationships must be rejected
• The linkage with other accounts under Account Hierarchy must be deleted
• The sub-user accounts must be deleted

Once these requirements are met, you can use the self-service account deletion feature to delete your account by completing the following steps:

1. In the upper-right part of the application, click [user initials] > Settings > Users.
2. Click Account Deletion.
3. Check the checkboxes for the Review Associated Account and Submit Deletion Request. Then Click Submit Deletion Request.
4. If all conditions are met, the Multi-factor Authentication Required screen appears. If you have not enabled multi-factor authentication, the Email Authentication Required screen appears to validate your request.

• If the Multi-factor Authentication Required screen appears, enter Time-based Verification Code and click Submit.
• If the Email Authentication Required screen appears, please check your email and click the link in the email to confirm the account deletion. Please Note that the link will expire in 5 mins.

After the account deletion request is submitted, you will receive a notification email with the subject line: Account Expiry Notification. After the account is expired, none of the users will be able to log on to the account. For this reason, it is highly recommended that the you inform all account users and customers of the account deletion prior to deleting the account.

If you are planning on deleting your account so that your email address can be used as a username on another SAP Business Network account, please change your username to a different username before deleting the account. Usernames must be in the format of an email address, but the email address does not need to be valid.

• There is a grace period of 60 days when you are still able to restore your account after an account deletion request. Once the grace period is over, your account gets permanently deleted and cannot be retrieved. If you want to restore your account within 60 days of submitting the deletion request, you can contact SAP Business Network Customer Support.
• If you are not sure who your account administrator is, see How do I contact the account administrator for my company?

SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration) > Expire account/Delete account