FAQ KB0392551
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How do I reject a customer trading relationship?
Question

How do I reject a customer trading relationship?

Answer

To reject a trading relationship:

  1. In the upper-right corner of the application, click [Initials] > Settings and select Customer Relationships.
  2. Check if your customer is located under the Pending or Current headings.
  3. Scroll down to the end of the page.
  4. Check the box at the left of the customer you would like to reject.
  5. Click Reject.

The customer will move to the Rejected section of the page, and the SAP Business Network system will send a notification about the rejection to you and the customer.

You cannot reestablish a rejected trading relationship without receiving a new invitation from the customer and you will not be able to transact with Rejected customers.


Applies To

SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)

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