How do I reject a business relationship/trading relationship request?

To reject a business relationship/trading relationship request:

1. Click [Initials] > Settings and select Customer Relationships.
2. Check if your customer is located under the Pending Requests or Approved Requests.
3. Tick the box to the left of the customer you would like to reject.
4. Click Reject.

The customer will move to the Rejected Requests tab. SAP Business Network system will send a notification to you and the customer.

If you encounter any errors during this process, try the same under the Advanced View. To enter the Advanced View click Advanced View on the top right of the Customer Relationships page.

You cannot reestablish a rejected trading relationship without receiving a new invitation from the customer and you will not be able to transact with Rejected customers.

SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)