FAQ KB0392551
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How do I reject a customer trading relationship?
Symptom

How do I reject a customer trading relationship?


Resolution

To reject a trading relationship:

  1. Click [Initials] > Settings and select Customer Relationships.
  2. Check if your customer is located under the Pending Requests or Approved Requests.
  3. Check the box at the left of the customer you would like to reject.
  4. Click Reject.

The customer will move to the Rejected Requests section of the page, and the SAP Business Network system will send a notification about the rejection to you and the customer.


See Also

You cannot reestablish a rejected trading relationship without receiving a new invitation from the customer and you will not be able to transact with Rejected customers.



Applies To

SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)

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