Why am I not getting views on my network catalog products?

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Support Note KB0397497

Symptom

You have published products in the Network Catalog in SAP Business Network but are not receiving any views.

Cause

Catalog visibility depends on buyer search and interaction.

Resolution

Your products are available in the Network Catalog.

Buyers can view your products only when they:

The system does not automatically display your catalog to all users.

If buyers do not search for your products or interact with your company, no views will be recorded.

Applies To

SAP Business Network for Procurement & Supply Chain > Catalogs