What is the process for completing or updating a supplier profile questionnaire?

To complete/update a supplier profile questionnaire, please follow the steps below if you are the administrator:

1. In the upper-right corner of the application, click on [User initials] > Company Profile.
2. Click in (+3) tab and Customer Requested.
3. Choose your customer from the Sourcing Customer List by clicking their name.
4. Complete all fields marked with an asterisk (*).
5. Click Submit.

You can click Save as Draft to save any values you edited without sending the changes to your customer. Click Discard Draft to clear your changes and show the last information you submitted to your customer.

If you are in a sub-user account, please see Error: "Marketing profile is not available" to request permission from your administrator.

In order to access the Customer Requested tab, you must:

• Have at least 35% public profile completeness.
• Be linked to a SAP Ariba Sourcing customer.
• Be the account administrator.

If you have uploaded insurance certificates, liability certificates, workplace health and safety policies, or other information at your customer's request in the Certifications tab, you might receive email notifications asking you to update the information as the documents near the expiration dates.

Additionally, if the profile shows Completed but opening the profile shows status: Submitted by AribaSystem at the top, please click Submit in order to update the information. This will notify the system to stop sending you notifications.

For more information, please refer to:

Why does a customer requested profile show as incomplete to my customer?

What does "Your requested profile information has been submitted to [Customer Name] and is pending approval" mean?

Supplier Information & Performance Management > Înregistrare/conectare SIPM