FAQ KB0394250
Email
How do I establish a trading relationship with a buyer in SAP Business Network?
Symptom

How can I, as a supplier, establish a trading relationship with a buyer in SAP Business Network so that we are able to exchange documents such as purchase orders and invoices?


Environment

SAP Business Network


Resolution

The trading relationship request must be initiated by your buyer. You can provide the buyer with your SAP Business Network ID (ANID) number and ask them to send you a trading relationship request.

If your account has the Automatically accept all relationship requests option enabled, the trading relationship will be automatically established in your account as soon as the buyer sends the request.

If this option is not enabled, you can manually approve the request by following these steps:

  1. In the upper-right corner of the application, click [user initials] > Settings > Customer Relationships.
  2. Navigate to the Pending Requests tab.
  3. Check the box to the left of the customer name and click Accept.

You will only be able to invoice the customer or perform other related actions after the trading relationship has been established.


See Also

For compliance reasons, SAP Support cannot share customer contact information until a trading relationship has been established on the SAP Business Network.



Applies To

SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)
SAP Business Network for Procurement & Supply Chain > Supplier Enablement

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