FAQ KB0395260
Email
How to establish a trading relationship request with a supplier in SAP Business Network when Request Relationship button is greyed out?
Symptom

I would like to send a Trading Relationship Request (TRR) to a supplier in SAP Business Network to start transaction, but I am unable to send a Trading Relationship Request (TRR) when I search for a supplier under Search for Suppliers as Request Relationship button is greyed out.


Environment

SAP Business Network


Resolution

You can follow the below steps to send a trading relationship request to your supplier:

  1. Navigate to the Home Page.
  2. Welcome to SAP Business Network banner > Trading Partner in the search field, use the search field to locate the supplier.
  3. The system may automatically pre-populate some results. To view all results and details, click the Search button.
  4. After locating the supplier, click on the [supplier's name].
  5. On the profile page, click the Request for Information at the top right > Invite.
  6. Choose the appropriate Relationship Type > Click Invite to complete the process.

See Also

To access a video walk through of this upgraded process, please check the link below:

New SBN TRRP Process Steps Walktrough



Applies To

SAP Business Network for Procurement & Supply Chain > Supplier Enablement

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