How do I add new users to my company's SAP Business Network supplier account? How can I create a sub-user?

If you are the account administrator, you can add users with the following steps:

To add users to the account, you must create at least one role. You can assign multiple users to the same role or create a separate role for each user.

To create a role:

1. In the upper-right corner of the application, click [User Initials] > Settings and select Users.
2. Under the Manage Roles tab, click .
3. Enter a Name for the role.
4. Select the appropriate permissions by checking the relevant boxes.
5. Click Save.

To create a user:

1. In the upper-right corner of the application, click [User Initials] > Settings and select Users.
2. Click the Manage Users tab.
3. Click the icon.
4. Enter the user's information (Username, Email Address, First Name, Last Name, and Office Phone).
5. Select a role in the Role Assignment section.
6. Assign a customer (All customers or Select Customers).
7. Click Save.

After you create the user, the user receives an email with the username and a temporary password. The temporary password will be valid for 24 hours. The user must access the account and change the password when logging in for the first time.

If any sub-users were created through a sourcing invitation they received from a buyer, you would need to approve them by following the directions below:

1. In the upper-right corner of the application, click [User Initials] > Settings and select Users.
2. Click Manage Unapproved Users.
3. Select the users to approve.
4. Click Approve.
5. Click Save.

You can also check our SAP Business Network Portal for Suppliers where you will find information about SAP Ariba, billing and helpful articles explaining how to manage your SAP Ariba Account.

Additionally, here is a list to check the permissions that can be assigned to sub-users: Permissions You Can Assign to Users

If you have created roles or sub-users and want to change any role or permission, you can follow this guide: How do I change a sub user's permissions and role in SAP Business Network?

SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)
SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration) > Create or remove users
SAP Business Network for Procurement & Supply Chain > SAP Ariba Supply Chain Collaboration
Strategic Sourcing