Why can't I see the Orders and Invoices tabs in my SAP Business Network account?
Why can't I see the Orders and Invoices tabs in my SAP Business Network account?
The reasons why you might not see the Orders and Invoices tabs:
- You have a standard account. Please note that the Orders, Fulfilment, Invoices, Payments, and Reports tabs at the top of the screen will be greyed out for standard accounts only. Although you may still be able to view these tabs, they will not be available to use as this functionality is only available for enterprise users. You will instead need to add the Orders and Invoices tiles to your workbench. For instructions on how add tiles to the workbench area for standard accounts, see How can I add tile on my workbench?
- You don't have any customer relationships: Establish a customer relationship to get access to Orders, Invoices, and other transaction documents.
- You are a sub-user on your company's account without the proper permissions. Contact your administrator to request access to these tabs. In order to view purchase orders and create invoices as a sub-user, your administrator will need to change your permissions of your current role by enabling the following permissions: Order Access, Invoice Generation, Fulfillment Access.
SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)