When trying to register for SAP Ariba Sourcing, the system displays the following error:

The username and password entered has already merged to another Ariba Sourcing user account

There are two solutions to this issue:

1. Create an alternate username by clicking Sign Up through the event invitation. Your new username will need to be different than any existing registered username. If not, you will face an user already exists error message.
2. Contact your Buyer and have them unlink the existing accounts if you need to connect with new ANID.

Your buyer created a duplicate user profile for you in their company's supplier database. The system stops you from signing in because you can only connect your Ariba Network username to a one user profile for each buyer.

If you followed these steps and still need assistance, please contact SAP Ariba Customer Support.

SAP Ariba Contracts
SAP Ariba Sourcing
SAP Business Network