FAQ KB0393838
How do I change or update my email address or username in a supplier account?

How can I change or update the email address, username, or name on my Ariba Network supplier account?


To update the email address, username, contact information, preferred language, time zone, or currency on your account:

  1. Click [user initials] in the upper-right corner of the application.
  2. Select My Account.
  3. Edit?any fields as needed.
  4. Click Save.

If you update your email address,?be sure to click the link in the confirmation email sent to the new email address.

For additional information you can also check our Ariba Network Portal for Suppliers?where you would find information about Ariba, Billing and helpful articles explaining how to manage your Ariba Account.

Additional Information

Usernames are unique and cannot be used multiple times. They also need to be formatted like an email, but do not need to be a valid address. For example, if your username of test@ariba.com was not accepted, try test1@ariba.com.

Please keep in mind that usernames are case sensitive. For example, Test@ariba.com will be different from test@ariba.com.

You may also want to consider checking your account notification settings to be sure that the correct email is being used.

Applies To

SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)
Strategic Contracts
Strategic Sourcing

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