How do I contact my buyer in SAP Business Network?

You can contact your Buyer/Customer in two ways:

1. By instant message.

2. By the contact information they have provided in the application. If you are the account administrator or a non-administrator user with the Customer Administration permission, you can locate your customer's contact information by taking these steps:

1. Click [user initials] > Settings > Customer Relationships.
2. Click Advanced View.
3. Click the customer's name in the Current section.
4. Contact information is located underneath Companywide Contact Information.

If you are a non-administrator user without the Customer Administration permission, contact your account administrator to access this information. To view your account administrator's contact details see How do I contact the account administrator for my company?

SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)