FAQ KB0393838
Email
How do I change or update my email address or username in my supplier account?
Symptom

How can I change or update the email address, username, or name on my SAP Business Network supplier account?


Resolution

To update the email address, username, contact information, preferred language, time zone, or currency on your account:

  1. Click [user initials] in the upper-right corner of the application.
  2. Click My Account.
  3. Edit any fields as needed.
  4. Click Save.

If you update your email address, be sure to click the link in the confirmation email sent to the new email address.


See Also

The steps above does not update the Company Profile.

Usernames are unique and cannot be used multiple times. They also need to be formatted like an email, but do not need to be a valid email address. For example, if your username of test@ariba.com was not accepted, try test1@ariba.com.

Please keep in mind that usernames are case sensitive. For example, Test@ariba.com will be different from test@ariba.com.

You may also want to consider checking your account notification settings to be sure that the correct email is being used.

For additional information you can also check our SAP Business Network Portal for Suppliers where you would find information about SAP Business Network, Billing and helpful articles explaining how to manage your SAP Business Network Account.



Applies To

SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)
Strategic Contracts
Strategic Sourcing

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