My company has multiple accounts on Ariba, but I want to use only one and concentrate our buyers on it.

It is not feasible to merge data from one account to another or directly transfer information about buyers and events between accounts. However, you can consolidate your interactions and responses to upcoming events into a single account by following the steps below:

1. Determine internally in your company which account you would like to retain and use going forward.
2. Contact the buyers not yet connected to this account and provide them with the details of the chosen account (username, email address, Ariba Network ID - ANID).
3. Ask them to create a record on their site with these details (if there isn't one already) and send an invitation email through this new record.
4. Upon receiving an invitation email, please click on the Click Here link, select the option Use Existing Account, and input the user's details. You will connect the account to the respective customer.
5. Ask the customers to send invitation emails for future events in this new record.
6. You can request these buyers to deactivate or delete on their sites the records for your company that you don't want to use.

Account management is the responsibility of suppliers.

If you want to delete an account, you can follow these steps if it is a Standard account or these instructions if it is an Enterprise account.

If you want to delete a sub-user account, please see: How do I edit or delete a user in my SAP Business Network supplier account?

The relationship between an account and buyers, as well as the event invitations, are individualized processes. This means that an account can only interact with a specific customer if it has registered as a supplier with them or received an invitation from that customer to do it. Additionally, only an invited account can participate in a specific event.

If you want to register new sub-users (child accounts), please follow these instructions: How do I create an account hierarchy?
Creating a sub-user from a parent (admin) account does not automatically grant this sub-user the ability to view the same content (buyers and events) available in the parent account.

If you want to facilitate access between accounts, you can link user IDs. You can find instructions to perform this process here: How do I use the Link User IDs option? Please note that the accounts will remain independent.

You can find more details on these two procedures here: What is the difference between the Link User ID and an Account Hierarchy?

Strategic Sourcing
Strategic Sourcing > User Administration